Shipping, Tracking & Delivery
Shipping & Delivery
- We currently deliver all our products within UAE only.
- Shipping will be done by our courier partner First Flight Courier (Middle East) LLC.
- A flat rate of AED 18.00 will be applied to each shipment.
- Once you have placed the order, our courier will contact you to schedule a delivery or pick up on a date/time that is convenient to you.
Order Tracking
- You can check the current status of the shipment by clicking on the tracking link: tracking.artebella.boutique you have received from us in the email or WhatsApp message.
- If you do not see full updates, you can contact us via WhatsApp or FB messenger’ by clicking on the right bottom hand corner of your device/desktop browser. You can also email us on hello@artebella.boutique
Delivery Times
- Ordered will be delivered to you within 2-3 days from the time we confirm your order
- Delay in delivery can be avoided by providing your full address along with your contact details.
Note: Orders placed on Public & National Holidays will be processed the next business day.
Courier Charges
- We offer free delivery for orders above AED 150.00
- If your order is below AED 150.00, there will be a flat rate of AED19.99 as delivery charges
- The courier charges will be added to the final bill you pay to purchase your order.
- All Cash on Delivery (COD) orders will have no additional service charges
- Courier charges will not be refunded during refunds for returns.